Effective date: October 25, 2026. Version: 1.0.
This policy explains how Nexus402 (Nexus402, we, us) collects, uses and shares personal data when you use the Nexus402 website, console, API gateway and related services (the Services). It applies to developers, creators and visitors.
1. Who is responsible
Nexus402, Kathmandu, Nepal, is the controller of the personal data described in sections 2 to 4 and 6 to 9. For the content of tool calls that pass through our gateway we act as a processor for the developer who sends it, as explained in section 5. Contact: privacy@nexus402.dev. Nexus402 is operated from Nepal and has not appointed an EU representative. Write to privacy@nexus402.dev. Nexus402 is operated from Nepal and has not appointed a UK representative. Write to privacy@nexus402.dev.
2. What we collect
Account data. When you sign in with Google, GitHub or Apple we receive your email address, whether the provider has verified it, and a provider-issued account identifier. We also read a display name or username from some providers during sign-in, but we do not store it. We store your role (developer, creator or both), account status and timestamps. If you claim a creator handle we store the handle.
Billing and payout data. When you buy Credits, Stripe collects your card details and billing information. We never receive or store your full card number. We receive from Stripe the payment amount, currency, status, payment method type, a charge identifier and the wallet identifier we attached to the session. When you set up payouts, Stripe collects your identity, bank and tax information. We send Stripe the country you tell us, your creator identifier and, where used, your email. We store the Stripe connected account identifier and status flags (for example whether payouts are enabled). We store the two-letter country of your payout account. We store withdrawal requests (handle, amount, status and identifiers) and the ledger entries that record Credits and earnings. Ledger entries identify wallets and creators by internal identifiers, not by name or email.
Service and security data. For each paid call we record the API key identifier, wallet identifier, tool name and version, price, status, timestamps, a correlation identifier and a one-way hash of the request for integrity and de-duplication. We keep operational logs and traces with the same kinds of fields. We use IP addresses and request counts to enforce rate limits and detect abuse. We email one-time codes (for confirming a payout destination or closing your account) and store only a hash of each code, which expires after a short time.
Communications. If you write to us we keep the correspondence.
Cookies and similar technologies. See the Cookie Notice.
What we do not collect. We do not collect card numbers. We do not store your sign-in display name. We do not use advertising or analytics trackers.
3. Content of tool calls
When a developer calls a tool, the request passes through our gateway in memory so that we can authenticate it, apply the price and caps, and forward it. The gateway reads the protocol envelope (the method and tool name), computes a one-way hash of the request, and forwards the full request, including arguments and the headers the developer chooses to send, to the endpoint operated by the tool's creator. The creator's response streams back to the developer. Our systems are designed not to log or store request or response bodies. Billing event records contain metadata only. This demo site does not attest that those controls are in force.
Creators are not our processors. A creator receives the content because the developer chose that tool. Creators are bound by the Creator Data Terms in the Creator Agreement but are responsible for their own handling. Do not send personal data or secrets to a tool unless you trust it and have a lawful basis. We do not send your email address or account identifiers to creators.
4. Why we use data and our legal bases
| Purpose | Data | Legal basis (EU/UK) |
|---|---|---|
| Create and secure accounts, authenticate API calls | Account, key and call metadata | Contract |
| Process payments, credit wallets, calculate and pay creators, keep financial records | Billing, ledger, payout data | Contract; legal obligation |
| Prevent fraud, abuse and sanctions violations, enforce limits | Call metadata, IP address, payment signals | Legitimate interests; legal obligation |
| Provide support and send service notices and codes | Account data, correspondence | Contract; legitimate interests |
| Meet tax, accounting and legal duties | Ledger, payout and tax records | Legal obligation |
| Improve reliability and security of the Services | Logs, traces | Legitimate interests |
| Marketing email | Consent, only if you opt in |
Where Nepal's Individual Privacy Act 2018 applies, we rely on your consent, which you give when you accept these terms and this policy, including for transfers outside Nepal.
We make some automated decisions to protect the Services, such as refusing a call that exceeds a cap, blocking activity from sanctioned places or declining payments flagged by our payment processor. Contact us to ask for review.
5. Our roles
For account, billing and security data we are the controller. For the content of tool calls that a developer sends, the developer decides why and how it is processed and we transmit it on the developer's instructions, so we act as the developer's processor under the Data Processing Addendum.
6. Who we share data with
Service providers (processors), listed at https://www.nexus402.dev/subprocessors, including Stripe (payments and payouts), Google, GitHub and Apple (sign-in), our email delivery provider, and our cloud hosting, queue, storage, database and monitoring providers. Creators, as described in section 3. Professional advisers, auditors and insurers under confidentiality. Authorities, courts and counterparties where the law requires or to protect rights, safety and the Services. A buyer or successor if our business is sold or reorganised. We do not sell personal data and we do not share it for cross-context behavioural advertising.
7. International transfers
We are based in Nepal and our providers may process data in the United States and other countries. Where we transfer personal data from the European Economic Area, United Kingdom or Switzerland to a country without an adequacy decision, we use the European Commission's Standard Contractual Clauses (and the UK Addendum where relevant) and supplementary measures. We do not rely only on the EU-US Data Privacy Framework. Our infrastructure is located in Amazon Web Services in the United States (us-east-1). You may request a copy of the safeguards at privacy@nexus402.dev.
8. Retention
| Data | Retention |
|---|---|
| Account data | While your account is open |
| Closed accounts | We delete sign-in identities, sessions, one-time codes and account event records, and replace your email with a non-identifying placeholder. We keep the account record, wallet and withdrawal records |
| Ledger and billing records | 7 years after the transaction, or longer if the law requires. They are append-only and cannot be edited |
| Tax and payout records | As required by tax law, at least 7 years |
| Operational logs and traces | 30 days (demo figure; not a configured production retention) |
| Rate-limit counters | Seconds to minutes |
| One-time code hashes | Until expiry, then deleted |
| Support correspondence | 3 years |
Because financial records must be kept, we cannot always delete everything on request. We minimise the identifiers they hold.
9. Your rights
Depending on where you live, you may have the right to access your data, correct it, delete it, restrict or object to processing, receive a portable copy, withdraw consent, and complain to a regulator. To exercise a right email privacy@nexus402.dev from the address on your account. We may ask for verification. We respond within one month (45 days for California, extendable as the law allows). We do not charge unless requests are manifestly excessive. If you are in the EU or UK you may complain to your supervisory authority. You will not be treated differently for exercising a right.
10. California and other US states
In the last 12 months we collected identifiers (email, account and key identifiers, IP address), commercial information (purchases, balances, earnings), internet activity (call metadata, logs), and, for creators, payout status through Stripe. We collect it from you, your sign-in provider and Stripe, for the purposes in section 4, and disclose it to the recipients in section 6. We do not sell personal information, do not share it for cross-context behavioural advertising, and do not use or disclose sensitive personal information beyond what is needed to provide the Services. We do not knowingly collect data of anyone under 16. You may use an authorised agent to submit requests. We do not respond to Do Not Track signals because we do not track you across sites.
11. Security
We use measures appropriate to the risk, including hashing of API keys with argon2id and a secret pepper, key-management-protected request signing, rate limiting, spend caps, access controls and an append-only financial ledger. No system is perfectly secure. Report vulnerabilities as described in the Security page.
12. Children
The Services are for people aged 18 and over. We do not knowingly collect data from children. If you believe a child has used the Services, contact us and we will delete the data.
13. Changes and contact
We will post changes here and, for material changes, notify you by email at least 30 days before they take effect. Questions and requests: privacy@nexus402.dev, phone +977 9765009885 / +977 9806763754, Nexus402, Kathmandu, Nepal.